Field notes
from law-firm integration.
News, tips, and lessons on AI automation, workflow automation, and process design, from 20 firms we've analysed. No marketing fluff, no sponsored content.
All dispatches.
Owner & Role Model for Automation in Law Firms (RACI + Escalation)
A lean role model (owner, backup, escalation) so workflows in law firms don't fail due to "nobody is responsible" - including RACI to copy.
KPI Set for Automation in Law Firms: 5 Metrics + Measurement Setup
5 KPIs that actually drive decisions (instead of KPI sprawl) - including measurement plan, target value logic, and "stop" rules for law firm workflows.
Data Quality in Intake: Validation, Dedup, Edge Cases (Law Firm)
Pragmatic rules for intake data: Validation at the source, duplicate logic, and edge cases that otherwise destroy routing/follow-ups - including rule set to copy.
Webhook & Integration Security: Checklist for Law Firm Workflows (PII, Scopes, Logs)
Security checklist for webhooks/integrations: Scopes, signatures, PII, logging, retention, audit - pragmatic and without legal advice.
QA for AI Texts in Law Firms: Criteria, Stop Rules, Example Checklist
A QA standard for AI texts: Claims, source logic, no-go formulations, consistency, value - including stop rules for when a text must not be published.
Blog → Newsletter → Social: Repurposing Without Duplicates (Law Firm Playbook)
A pragmatic reuse process: 1 blog article becomes newsletter, LinkedIn post, snippets and download hint - without duplicate content and without idea chaos.
Capacity Planning for Service Providers: Utilization Without Spreadsheet Chaos
Who's available? When will it get tight? Capacity planning doesn't have to be complicated - when the data is right and the process is clear.