Status invisible outside RA-MICRO.
Partners without RA-MICRO access ask by email. Clients ask by phone. Assistants answer the same question five times a day.
Status-siloRA-MICRO knows every case, every deadline, every document. But the assistant is still forwarding by email, and partners still ask "what's the status?" twice a day. We connect RA-MICRO to the rest of your stack so the file is visible everywhere it should be.
Partners without RA-MICRO access ask by email. Clients ask by phone. Assistants answer the same question five times a day.
Status-siloIncoming email attachments get saved manually, moved to the case folder, and only sometimes tagged. Attachments to RA-MICRO mails get re-uploaded.
Manual attachmentsDeadlines live in RA-MICRO, Outlook calendars, a shared Excel, and three partners' heads. Which is current?
Deadline duplicationA read-only mirror of the relevant RA-MICRO file appears in Teams, Slack, or a web dashboard — for partners without RA-MICRO access.
Emails with attachments auto-file into the matching RA-MICRO file. Unsure matches go to a review inbox — never silent drops.
RA-MICRO becomes the leading deadline source. Outlook calendars subscribe. Excel lists die. Deadlines always match.
Describe the gap in two sentences. We'll respond within 24 hours with a concrete assessment.