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Method · How we work

Operational logic
before automation show.

Especially for intake and deadline-critical workflows, operational safety matters more than a polished prototype. We nail down owner, status, escalation, fallback and documentation before anything goes live.

The flow

Three phases.
Each with tangible output.

01

Analysis · Week 1

No discovery call. We walk through your actual process for two hours with assistants and a partner, step by step, with real cases. Output: a map of breaks.

  • Process walk with real data
  • System map + breaks
  • Bottleneck prioritisation
  • Written assessment
  • 3-month roadmap
02

Integration · Week 2-6

We build the workflow alongside operations. No big bang. Each step is tested with real data before going live. Assistants are in the review loop from week 3.

  • Automated workflows + Graph API
  • Owner & status API
  • Tests with real data
  • Fallback paths defined
  • Soft launch with review
03

Live operation · Week 6+

The workflow runs on your stack. Fully documented, with runbook and monitoring. We are on-call the first four weeks, after that you won't need us anymore.

  • Runbook + monitoring
  • Team training
  • Audit log active
  • 4 weeks on-call
  • Optional: monthly review
Principles

Why this entry is more resilient
than a classic discovery call.

I

One bottleneck instead of ten sites

We prioritise the process causing the most friction, idle time, or lost mandates today. No diffuse transformation project, just a clearly framed first win.

Focus
II

Operational logic before automation logic

Owner, status, escalation, fallback, and documentation get nailed down before anything goes live. For deadline-sensitive workflows, operational safety matters more than a polished prototype.

Operational
III

Handover-ready instead of consultant-dependent

The target workflow gets documented so assistants, back office, and partners can keep running it in-house. Success must not stay with us.

No lock-in
Plain speaking

What we don't do.

No proprietary industry software.

We are not the hundredth SaaS platform. We connect what you already have. Your master data stays in DATEV, your documents in your DMS, your mail in M365.

No 6-month discovery.

If we have nothing in production after eight weeks, something went wrong. Analysis phase: one week. Then building starts, with review loops, not concept pauses.

No custom software.

We do not build applications only we can maintain. Every workflow uses established tools that your IT partner (or you) can understand and keep running.

No data leak.

Your data does not leave your infrastructure. The automation runs on your server or in an EU cloud. AI models, where needed, via EU endpoints or locally.

Next step

You understand the method.
What does the bottleneck look like?

Two sentences are enough. We respond with a concrete assessment or a precise follow-up, usually within 24 hours.