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Services · built and operated

No fixed catalog.
We take over what's stuck.

We are not tied to a fixed list of services. We build and operate the recurring work that lives between your systems, whatever tools you run. The patterns below keep recurring, but they are examples, not a menu. Your actual bottleneck decides what we build.

Patterns, not a menu

What we take over, again and again.

01

Intake & routing

Inquiries, leads, tickets or orders arrive across several channels and get stuck, misrouted, or left without a clear next step. We bundle intake into one path, route by rules, and assign an owner plus a deadline.

  • Form, email and call note into one intake
  • Routing by topic, location or team
  • Owner assignment + SLA with escalation
  • Required fields & duplicate check before approval
  • Clear status stages, visible to everyone
  • Auto follow-up for missing details
Duration4-6 weeks
Pilot fixedfrom € 6,900
Operationmonthly, individual
Fitslaw firms, agencies, retail
02

Handoffs, documents & approvals

Documents, follow-ups and approvals get stuck between people, departments and locations. We make the flow visible and handover-ready, without mail ping-pong.

  • Checklists with a completeness indicator
  • Automated follow-up, then escalation
  • Approvals and handoffs in one place
  • Status visible to everyone involved
  • Auto-archiving in your document system
  • Monthly report: idle times, bottlenecks
Duration6-8 weeks
Pilot fixedfrom € 6,900
Operationmonthly, individual
Fitsdocument-heavy teams
03

Your systems in flow

Your tools are already in place, whether M365, DATEV, ERP, shop, CRM or industry software. The process between them breaks. We connect them and bring master data, records, deadlines and inboxes into one continuous stream.

  • Master-data sync between your systems
  • Inbox monitoring + auto-archiving
  • Deadlines and dates recognised automatically
  • Rule-based routing across systems
  • Audit log for every automated step
  • Review inbox for edge cases
Duration8-12 weeks
Pilot fixedfrom € 6,900
Operationmonthly, individual
ExamplesDATEV, ERP, shop, CRM
04

Recurring production & content

Content across channels, reports, quotes, product copy, everything produced by hand every week. We build the system that drafts it, gets it approved with a click and publishes it automatically, and we operate it. This is exactly what runs at a client, live for weeks.

  • Drafts against your rule set, in your voice
  • Approval with one click, a human stays in the loop
  • Published automatically across your channels
  • Inside your existing tools, no new inbox
  • Runs unattended, monitored by us
  • Operation, maintenance and changes included
Duration4-6 weeks
Pilot fixedfrom € 6,900
Operationfrom € 900 / month
Livesince May 2026 at a client
05

Operations takeover for existing automations

Built by a freelancer, an agency that no longer exists, or a colleague who left: automations that work but that nobody maintains. We inventory what runs, take over monitoring, fixes and further development, and you keep everything you own.

  • Inventory: what runs where, on what, and how critical
  • Monitoring with alerting, so failures surface before customers notice
  • Fixes when platforms, interfaces or formats change
  • Careful further development instead of rip-and-replace
  • Documentation as we go, ending the single-person risk
  • No lock-in: code and access stay yours
Startinventory in week 1
Operationfrom 490 € / month
Commitment3 months, then monthly
Fitsorphaned or founder-built systems
06

Live pilot · Entry

Not sure where the leverage is? The live pilot is a paid entry: one week in which a first process starts running live at your firm, plus a written assessment with a prioritised roadmap. € 1,500 one-time, fully credited against a follow-up project.

  • Process walk with your team (2 h)
  • System map & break-point inventory
  • Prioritisation by idle time + criticality
  • One first process runs live at the end
  • Roadmap for the next 3 months
  • Fully creditable against a follow-up engagement
Duration1 week
One-time€ 1,500
Credit100 %
OutputAssessment & roadmap
Next step

Which work should we take over first?

In two sentences: where does data get entered twice, where do handoffs break, where are follow-ups forgotten? We respond with a concrete assessment within 24 hours.