Black-box workflows nobody owns.
The original consultant left, the workflow runs but stops mysteriously every few weeks. Nobody can read it, nobody dares to touch it.
No ownershipMost
automation projects fail at handover.
It's not the automation flow that breaks. It's the day after the consultant leaves: nobody knows where the credentials live, what the alert means, who fixes it. We build automations that survive that day, documented, monitored, transferable.
§ IWhy projects fail
Three reasons firms regret automation.
Tool-first, process-blind.
Make or Zapier was bought before anyone mapped what the firm actually does on Monday morning. The result: clever flows that solve problems nobody had.
Wrong layerNo metrics, no proof.
Six months in, no one knows if the automation saved time. Renewal conversations turn into faith-based decisions. The firm stops investing in the wrong moment.
Invisible value§ IIWhat changes
Automation that survives
the consultant leaving.
Process map first, tools second.
We start with a 5-day Workflow Check: which processes break today, where, why, and how often. Tool selection happens after that — sometimes the answer is 'nothing new', just a fix in the existing system.
- Top-10 process map
- Cost-per-incident estimate
- Build-vs-buy recommendation
Self-hosted, documented, transferable.
Automation on your server (or our managed German server). Every workflow has a one-page handover doc: what it does, what can go wrong, who fixes it, where credentials live.
- German-hosted by default
- 1-page handover per flow
- On-call runbook included
Monitored from day one.
Each flow has a heartbeat, alerts on failure, and a per-run log. You see in a dashboard how many runs succeeded, how much time was saved, what the cost is.
- Heartbeat + alerts
- Per-run audit log
- Time/cost dashboard
§ IIIKey numbers
5dto first map
1page handover per flow
100%monitored from go-live
−50%manual admin work
§ IVQuestions
Common questions
01Do we need to switch DATEV / RA-MICRO / DMS?
No. We integrate with the systems you already have. Replacing core systems is rarely the right answer — the value comes from connecting them, not replacing them.
02What if our IT person leaves?
That's the test we design for. Every workflow has a 1-page handover with: what it does, what can break, how to fix it, where credentials live, who to call. The next person can take over without our help.
03How fast do we see savings?
First module live in 3–4 weeks. Realistic measurable savings start in week 6–8 once the workflow has run enough cycles to show stable numbers in the dashboard.
04What does it cost?
Setup: 5–25k EUR depending on scope. Monthly retainer: 1.5–3.5k EUR for support, monitoring, updates. We start with a single module to prove ROI before expanding.
§ Next step
Which firm process
would you automate first?
Two sentences are enough — what eats the most time on a normal week. We come back within 24 hours with a concrete first step.