Lead intake,
without the guesswork .
From inbox to process: status model, ownership, follow-ups, and KPIs — so good enquiries don't get stuck in someone's memory.
Start here.
Lead Intake Form: 7 Fields That Really Help (Law Firm)
A practical minimal form for law firms: 7 fields that enable routing, follow-ups, and KPIs - without deterring clients.
Status Model in Law Firm Intake: 2 Variants + SLAs (Copy/Paste)
Two practical status models for law firm intake - including owner/SLA logic, follow-up triggers, and copy/paste table.
Conflict Check/New Retainer: Minimal Process That Doesn't Block Intake
A minimal process for conflict check in intake: when to check, what data is enough, and how to build the flow so nothing blocks.
Related articles.
Intake Routing for UK Solicitors: SRA-Compliant Status Model & KPIs
Lead Intake Automation for UK Solicitors: From Enquiry to Instruction
Transform how your UK law firm handles client enquiries. Automated intake, intelligent routing, and follow-up workflows designed for solicitors.
Lead Intake Form for Law Firms: The 5 Essential Fields
Why fewer fields mean more conversions - and which 5 required fields no law firm intake form should miss.
Intake Routing in Law Firms: Status Model, Follow-ups, KPIs
A practical model to prevent inquiries from disappearing in the inbox: status, owner, follow-ups, and metrics.
Follow-up Playbook for Intake: 24h/48h/5 Days (incl. Templates)
A pragmatic follow-up system for law firms: 3 timepoints, text templates, stop rules, and KPIs - so inquiries don't get lost.
Audit Your Lead Intake: Find Bottlenecks in 30 Minutes
A quick self-check for law firms: Where are you losing inquiries, time, and quality? With concrete checklist.
Routing Rules vs. AI Screening in Intake: Decision Guide (Without Tool Chaos)
When a rule set is enough and when AI in intake really makes sense - with decision matrix, risks, and minimal starter setup.
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