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When is Content Automation Worth It for Law Firms?

A clear decision guide: When content automation makes sense – and when you should first get processes, approvals, and topic focus right.

09 January 2026Updated: 18 February 2026
Quality Note
  • Focus: Process/operations over tool hype
  • As of: 18 February 2026
  • No legal advice – only organisational/process model
  • How we work

Content Automation is Not a "Posting Bot"

When content automation is done poorly, it feels like spam. When it is done well, it is a reliable process with approval. The difference is not in the technology, but in the preparation.


The Problem with "Just More Content"

A law firm starts with content automation. After 3 months: 50 posts, little engagement, no clients from it. What happened?

Symptom 1: No Topic Focus
"We post about whatever seems relevant." → No recognition, no expertise perception.

Symptom 2: No Approval
"The AI will get it right." → Embarrassing errors, wrong statements, reputation risk.

Symptom 3: No Quality Criteria
"As long as we post regularly." → Generic content that sounds like everyone else.


Is Content Automation Worth It for You? (3 Questions)

Question 1: Do You Have 6-12 Topics That Actually Lead to Clients?

Not "interesting topics", but topics where clients actively seek help.

Good Topics:

  • Employment law: Unfair dismissal, severance, settlement agreements
  • Family law: Divorce, maintenance, child custody
  • Corporate law: Formation, shareholder disputes, succession

Bad Topics:

  • "Legal news of the week"
  • "Interesting court decisions"
  • "What does the new law mean?"

Test: If you read the article – would someone call afterward?

Question 2: Is There an Approval Process?

For law firms, approval is mandatory. Without approval, it becomes risky.

What Must Be Checked:

  • Tone (fits the firm?)
  • Statements (factually correct?)
  • Examples (no recognizable clients?)
  • Promises (no guarantees?)

Time Required: 10-15 minutes per article, when well prepared.

Question 3: Can You Define Quality?

Quality is not "well written", but measurable.

Quality Criteria for Law Firm Content:

Criterion Good Bad
Target Audience Clear persona (CEO with employment issue) Everyone who needs legal help
Structure Problem → Solution → Next step Info dump without action
Statements Factual, with caveats Promises, guarantees
CTA Specific (book consultation) Generic (contact us)

When You Should NOT Automate (Yet)

❌ No Automation If:

  1. No Topic System Exists
    You post "whatever seems important". Without a system, automation is just more of the wrong thing.

  2. Nobody Has Time for Approval
    10 minutes per article. If that is not possible, content marketing is the wrong instrument.

  3. AI is Expected to "Advise"
    AI can support, but not provide legal advice. Responsibility remains with humans.

  4. No Measurement is Planned
    Without measurement, no learning. Which topics work? Where do inquiries come from?


Minimal Setup That Works

1. Topic Rotation (8-12 Topics)

Define 8-12 core topics that rotate. Each topic has:

  • Core question (what does the audience want to know?)
  • Variants (FAQ, checklist, mistakes to avoid, case study)
  • Seasonality (when particularly relevant?)

2. Content Formats (4 Types)

Format Purpose Frequency
FAQ Answer common questions 2x/month
Checklist Practical value 1x/month
Mistakes to Avoid Problem awareness 1x/month
Mini Case Social proof (anonymized) 1x/month

3. Draft Creation (AI-Supported)

  • Briefing with topic + format + target audience
  • AI creates draft
  • Human checks facts + tone
  • Final approval

4. Approval Process (1 Person, 10 Minutes)

Approval Checklist:
☐ Factually correct?
☐ Tone fits the firm?
☐ No recognizable clients?
☐ No promises/guarantees?
☐ CTA present and appropriate?

5. Publishing + Repurposing

One article → multiple channels:

  • Blog (detailed)
  • Newsletter (shortened)
  • LinkedIn (teaser + link)
  • Twitter/X (if relevant)

KPIs for Content Automation

KPI Target Warning Sign
Articles/Month 4-8 <2 or >12
Approval Time <15 min >30 min
Engagement Upward trend Consistently low
Inquiries from Content Measurable No attribution

Next Step

Answer the 3 questions honestly. If all Yes: Content automation makes sense. If one is No: First build the foundations.

Guide: Content Automation for Law Firms

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Next Step: 1 Workflow in Production (instead of 10 Ideas)

If you give us brief context, we'll come to a clear scope (goal, data, status/owner) in the initial call – no sales show.

  • Team size (approx.)
  • 2–3 systems (e.g., email, CRM, DMS)
  • 1 target KPI (response time, throughput time, routing rate...)
  • Current bottleneck (handoffs, status, data quality)

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